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What is the rotational rate (RPM) of my MicroNet / Fantom Drives product? Why should I care about this specification?


What is the warranty period for my external data storage device?


What make/model of disk mechanisms do you use in MicroNet/Fantom Drives products?


Where can I find the driver download for my fantom drives external disk?


While installing my hard disk software the NTI Shadow software asks for a serial number, but is not accepting my product serial, why is this?


The NTI Shadow serial number is printed on the physical disc included with your MicroNet / Fantom Drive product. Please note that the software is not required in order to use your drive, it is merely provided as a courtesy to add functionality to the drive. Consult your manual for instructions on how to configure or install your hard disk.

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