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Q

My disk is nowhere near as fast as the speed claimed on the box! What gives?

Q

My Drive was working fine yesterday but now it’s gone!

Q

My Fantom Drives disk feels hot to the touch. Is that normal?

Q

My MicroNet / Fantom Drives device won’t power up.

Q

The MicroNet device reports disk capacity that is only 93% of the stated size. (i.e., my 1.0 TB hard disk is showing up in Windows as 931 GB) Where is the missing capacity?

Q

What do I do when files are missing or corrupted?

Q

What happens if I have a power failure? Is there anything I have to do to restore my Fantom Drive?

Q

What is a Security Lock Slot for?

A

Some Fantom Drives and Micronet product have a security lock slot on the back of the unit. This slot is compatible with K-Slot security devices. Kensington Security Slot (also called a K-Slot or Kensington lock) is part of an anti-theft system designed by Kensington Computer Products Group,Ltd.. It is a small, metal-reinforced, oval hole found on almost all small or portable computers and electronics equipment, particularly on expensive ones, such as laptopscomputer monitorsdesktop computersgaming consoles, and video projectors. It is used for attaching a lock-and-cable apparatus, in particular those from Kensington.

For additional information regarding K-Slot, please see http://en.wikipedia.org/wiki/Kensington_Security_Slot


Author: Charles E Burner
Q

What is the power supply that came with my product? Where can I get a replacement?

Q

What is the rating for the power supply for my Fantom Drives disk? Where can I buy a replacement?

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