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Q

How do I password protect my hard drive?

Q

How do I repartition the disk without losing data?

Q

I emailed Micronet support but never got a response. How soon should I expect an answer?

Q

I get the message " Drive needs to be formatted" when trying to access my external drive, which has been formatted and had data on it. What do I do?

Q

I heard that disk drive manufacturer "X" makes the best/worst disks! Can I have a MicroNet product with/without this manufacturer's disk mechanism?

A

All disk mechanisms used in Micronet/Fantom Drives products are qualified based on a rigorous testing process for performance, compatibility, and durability; any disk mechanism must meet or exceed the spec required for a particular Micronet or Fantom Drives product. While Micronet cannot normally guarantee a particular make or model of disk drives in a finished Micronet product, specific requirements can be met on a custom order basis- consult your authorized Micronet/Fantom Drives reseller for more information.

Q

I need help with usage for my drive.

Q

If my Fantom storage device compatible with 64-bit operating systems? Can I use it with both 32 bit and 64 bit hosts?

Q

Is my Fantom Drive USB/eSATA product compatible with TiVo? How do I use it?

Q

Is my Fantom storage device compatible with my computer and my operating system?

Q

It is possible to "Upgrade" the disks in my unit to more capacity by installing larger drives?

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