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Q

Are MicroNet / Fantom Drives devices compatible with my (non-TiVo) DVR?

Q

Can I leave my external data storage device on all the time, or should I turn it off when not in use?

Q

Can I use both ports at the same time, eg esata on my DVR & USB on my computer?

Q

Can you recommend a backup solution?

Q

Does Fantom Drives perform data recovery?

Q

Does Fantom offer firmware updates for xyz drive? If so, where can I find the latest firmware for my Fantom drive(s)?

Q

Does sending the Fantom Drives product to a data recovery firm void the warranty?

Q

Even though I have lots of free space, I get an error saying there is not enough room on the drive when I try to copy a large file. Why is this?

Q

How can I test my disk to make sure it is not defective?

Q

how do I find your phone number?

A

Our contact information is:

Micronet/Fantom Drives

20525 Manhattan Place
Torrance, CA 90501
Voice: 310-320-7272
Fax: 310-328-0202
Technical Support: www.fantomdrives.com/helpdesk

Author: Francis Hale
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