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Q

After I connected the Drive to my PC, I got the following alert message: HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub.” What does this mean?

A

Users will get this alert message if you plugged the Drive into a USB port that only supports slower USB versions then the disk drive is capable. The disk will function correctly but at a speed lower then its capability.

Q

Does my MicroNet USB device work with [software product x]?

Q

How do I enable/disable disk spindown (sleep mode) at idle?

Q

How do I format my disk drive for use on Windows 8

Q

How do I format my disk drive for use on Windows Vista/7?

Q

How do I safely remove an eSATA drive on a Windows system?

Q

How do I stop Autoplay from launching?

Q

How long does it take to format a new install?

Q

I am getting errors when using Windows Backup with my Fantom Drives disk.

Q

I can't safely remove my Fantom Drives disk. When I try, I get the message “Windows can’t stop your ‘[Fantom Disk]’ device because it is in use. Close any programs or windows that might be using the device, and then try again later”. What can I do?

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