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Q

How do I password protect my hard drive?

Q

How do I repartition the disk without losing data?

Q

I emailed Micronet support but never got a response. How soon should I expect an answer?

A

All support queries are answered within one to two business days. If you have not received an email following that time, our correspondence may be flagged as spam and placed in your bulk mail or trash folders. To prevent this from occurring, please check that “supportsys@micronet.com" and "support@micronet.com" are in your email client’s whitelist.


Author: Micronet Support
Q

I get the message " Drive needs to be formatted" when trying to access my external drive, which has been formatted and had data on it. What do I do?

Q

I heard that disk drive manufacturer "X" makes the best/worst disks! Can I have a MicroNet product with/without this manufacturer's disk mechanism?

Q

I need help with usage for my drive.

Q

If my Fantom storage device compatible with 64-bit operating systems? Can I use it with both 32 bit and 64 bit hosts?

Q

Is my Fantom Drive USB/eSATA product compatible with TiVo? How do I use it?

Q

Is my Fantom storage device compatible with my computer and my operating system?

Q

It is possible to "Upgrade" the disks in my unit to more capacity by installing larger drives?

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