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Q

How do I password protect my hard drive?

Q

How do I repartition the disk without losing data?

Q

I emailed Micronet support but never got a response. How soon should I expect an answer?

Q

I get the message " Drive needs to be formatted" when trying to access my external drive, which has been formatted and had data on it. What do I do?

Q

I heard that disk drive manufacturer "X" makes the best/worst disks! Can I have a MicroNet product with/without this manufacturer's disk mechanism?

Q

I need help with usage for my drive.

Q

If my Fantom storage device compatible with 64-bit operating systems? Can I use it with both 32 bit and 64 bit hosts?

Q

Is my Fantom Drive USB/eSATA product compatible with TiVo? How do I use it?

A

 Yes! Your Fantom Drives is compatible with TiVo with the following caveats:

1. We are aware that our drives may be successfully used with Tivo branded hardware, but we do not have the equipment or authorization from DVR vendors to support their platforms, and is outside of our support capability.

2. The USB and/or eSATA ports may not be enabled on your TiVo receiver. Check your TiVo version and firmware to verify that the port you are using is active. If it is not, it may be made usable by a firmware update or by performing a "kickstart 62." For more information this may help:http://www.google.com/search?q=tivo+external+disk+drive

3. Please be aware that TiVo requires the use of its own file system, MFS, before the disk can be used to store TiVo content. Consult your TiVo receiver documentation for more information.

Q

Is my Fantom storage device compatible with my computer and my operating system?

Q

It is possible to "Upgrade" the disks in my unit to more capacity by installing larger drives?

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