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Q

My disk is nowhere near as fast as the speed claimed on the box! What gives?

Q

My Drive was working fine yesterday but now it’s gone!

Q

My Fantom Drives disk feels hot to the touch. Is that normal?

Q

My MicroNet / Fantom Drives device won’t power up.

Q

The MicroNet device reports disk capacity that is only 93% of the stated size. (i.e., my 1.0 TB hard disk is showing up in Windows as 931 GB) Where is the missing capacity?

Q

What do I do when files are missing or corrupted?

Q

What happens if I have a power failure? Is there anything I have to do to restore my Fantom Drive?

A

Since the Fantom Drives product is a non volatile disk mechanism, a power failure in and of itself should not result in any data loss except any data that was not committed to the disk at the time (any data that was in the computer's memory but not written to the drive due to caching.)

A power outage will result in an unexpected disconnection from the computer, however, which may leave the file system in an inconsistent state- it would be of use to run your computer's disk checking utility on the drive the next time it is connected to a computer.

If the power outage caused damage to the disk or power supply, they will need to be serviced.


Author: Jeremy Russell Kunz
Q

What is a Security Lock Slot for?

Q

What is the power supply that came with my product? Where can I get a replacement?

Q

What is the rating for the power supply for my Fantom Drives disk? Where can I buy a replacement?

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