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      Fantom RMA Form


RETURN MERCHANDISE AUTHORIZATION
(RMA) Request Form


Please take a moment to read our Product Return Policy for further information about our Product Service and Returns.

In order to expedite the processing of your RMA number, please fill out this form completely and click the "Submit" button below. Once your RMA request is processed, we will send you an Return Materials Authorization (RMA) number via e-mail, along with shipping instructions for the return of your Fantom Drives Product within 24 hours. After receiving your RMA number, please fax us a copy of your "Original Purchase Invoice" or "Packing List". The fax number will be listed on the RMA you receive. .

You may also print and fax this form by downloading our printable version (PDF, requires Adobe Acrobat Reader) but processing may be slightly delayed.

Please note that the RMA number has a validity of 15 days upon issuance. We must receive your product within 15 days upon issuance of the RMA number,otherwise, the RMA number will be void and you'll have to apply for a new one.

MICRONET will not accept any product returned without an RMA number

MicroNet Technology is not responsible for the loss of any data that might have been
on the drive or cartridge(s). To protect your data, backup periodically and especially
before you send your unit for repair or replacement.

 

* = Required

CUSTOMER & PURCHASE INFORMATION

Contact Name      *
Company Name     
Shipping Address      *
City      *
State/Province      *
Zip / Postal Code      *
Country      *
Day Telephone      *
Fax Number
E-mail Address      *


If you purchased your product directly from Micronet, please fill out the following fields. This information can be found at the top of your Original Invoice.
INVOICE NO.
Account Name
Account Rep.
If you purchased from a Dealer, please fill out the following info.
Dealer Name
Purchase Date      *
Return for Repair or Service
Return for Credit
Unopened product purchased DIRECT FROM MICRONET may be returned for credit within 7 days of purchase. Restocking fee may apply on opened product or items returned afer 7 days. Repair or Replacement is available on all IN-WARRANTY MICRONET Products.


PRODUCT & RETURN INFORMATION

Product Description
Part No.      *
(Ex. of Part Nos. TFD120U2, MDU500)

Current Product Part Numbers can be found on the Products Page
Serial No.      *
Platform      
Operating System Version
Reason for Return :


Please press Submit once. Multiple RMA requests
on the same item
may result in a delay during processing.


Copyright © 2007 Micronet, Inc.